A Proposed Decision Support System for E-Services Based on GIS

Nama Al-Shumany; Bahaa Shabana; Hazem M. El-Bakry

Geographic Information Systems (GIS) have been widely used for spatial data and as a supporting tool to develop spatial decision support systems (SDSS). Information technologies, including GIS and the Internet, have provided opportunities to overcome many of the limitations of computer-based models in terms of data preparation and visualization, and provide the possibility to create integrated SDSS. This paper presents a Decision Support System for E-Service based on GIS "DS-ES-GIS". The proposed system utilizes websites to determine the required e-services according to the Geographic Location (GL). GL (latitude and longitude) are stored in temporarily excel sheet. Such data are read form ArcGIS as spatial data. GIS uses spatial data layers (Base map, Customers, point of service) to calculate the number of customer and the number of service points for each polygon. Therefore the system supports the decision making by the Geographic distribution for both services and customers.

Select Volume / Issues:

• Volume 6,Issue 5, Sept. 2015

Year:

2015

Type of Publication:

Article

Keywords:

Spatial Decision Support System SDSS; Geographic Information System GIS E Services ES

Journal:

IJECCE

Volume:

6

Number:

5

Pages:

602-607

Month:

September